Start with how much protection you need, then the size. Pads and liners sit inside your own underwear and suit lighter needs. Pull-ups are worn like normal underwear and hold more. Washable underwear costs more upfront and works out cheaper over time. Absorbency is measured in drops, and every product lists its capacity in millilitres.

If pads aren't working, the main alternatives are pull-up pants worn like normal underwear, tab-style briefs that fasten at the sides, or washable continence underwear. Pull-ups suit people who are mobile and dressing themselves. Briefs are easier when someone is being helped, or spends a lot of the day in bed.

Bed pads, waterproof mattress protectors and fitted sheets and chair pads all do the job differently. Disposable bed pads are simplest for occasional use. Washable pads and protectors suit ongoing needs and cost less over time. Floor mats add protection around a bed or chair.

Skin problems come from moisture sitting against skin, not from the product itself. Change promptly, clean with a pH balanced wash rather than soap, and use a barrier cream on skin that isn't broken. Getting the absorbency right matters more than picking the most absorbent option available.

Yes. Continence products are funded as consumables under Core Supports, not Assistive Technology. Core Supports is flexible, so you can generally move funding between categories without separate approval. How much is allocated varies by plan, so check with your plan manager or support coordinator.

Get in touch and we'll see what we can source. Our range is shaped by what participants and the support workers and allied health professionals around them tell us, so if something isn't right we'd rather hear about it. Call 1300 091 016 or send us an order enquiry.